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  • Coronavirus | COVID-19

    Information for the population

    If you are worried about COVID-19 or have symptoms like cough or fever, difficulty breathing, or sudden loss of smell and taste without nasal congestion, contact the toll-free numbers below:

    • Toll free, 1 877 644-4545 anywhere in Quebec
    • For the hearing impaired (TTY): 1 800 361-9596
    • Before going to a screening center, please make an appointment /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextonline or at 450 975-5491.

    COVID ‑ 19: Medical consultation in times of pandemic

    Whatever your health need, if you have flu-like, gastroenteritis or COVID-19-like symptoms, call 514 644-4545 or 1 877 644-4545 (toll free), to be referred to the right resource. If you do not have such symptoms and have a health problem, you can consult despite the pandemic. Wearing a face mask is mandatory during a consultation.

    For more information, see the page/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextBesoin de consulter en contexte de pandémie (COVID‑19)and our section on the care and services offered at the CISSS de Laval in the context of a pandemic.

    Information for residents of retirement homes (RPA) and their caregivers

    A phone line dedicated exclusively to residents of residences for the elderly (RPA) and their family caregivers who have questions is in place.

    Residents and their relatives wondering about the directives and recommendations are invited to leave a voice message with their name and phone number at

    450 668-1804, ext. 47522

    Voicemail messages will be picked up each day and a call back will be made by a worker within 24 hours to answer all questions.

    Mesures in force in Laval

    /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextVisit the Government of Quebec website for more information.

    Health instructions and recommendations

    Instructions for all

    Anyone who has frequented any public place must monitor their symptoms and follow the health instructions of the Ministry of Health and Social Services. Consult and download the health instructions in several languages ​​on the website of the ministère de l’Immigration, de la Francisation et de l’Intégration (MIFI)

    Isolation instructions

    Be aware that these isolation guidelines may apply depending on different situations. At all times, it is essential to respect these.

    Wearing a face mask in public transport and in public places

    Wearing a face mask covering the nose and mouth is compulsory in public transport and in public places that are closed or partially covered for people aged 10 and over.

    For a list of places where the wearing of a mask or face covering is mandatory or for information on how to make and use a face covering, consult the page/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextPort du couvre‑visage dans les lieux publics en contexte de la pandémie de COVID‑19.

    IMPORTANT: The face mask does not replace:

    • Hand washing;
    • Physical distancing (2 meters);
    • Isolation at home if you are sick.

    Travel instructions in the context of COVID-19

    Those returning from a trip outside the country, including cruise passengers, are required to self-isolate for a period of 14 days. You must also postpone any non-urgent medical appointment. The test for travel purposes is not a service provided by the Government of Quebec. Anyone wishing to be screened in anticipation of a trip will be referred to a private laboratory. /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altText For more information.

    The care and services of the CISSS of Laval




    COVID-19 in multiple languages

    Decision support (multilingual)

    Infographics in multiple languages

    We stay at home and we save lives! Compliance with the public health instructions of the Government of Quebec is essential and saves lives.

    /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextDiscover the infographics to download in 14 languages!

    Information tool for parents in the context of a pandemic

    • Démarre le chargement du fichier Coronavirus (COVID-19) et allaitement
    • Démarre le chargement du fichier Chez les femmes enceintes et les enfants 0-17 ans

    Information tool for people with cancer

    /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altText Consultez cette vidéo pour en savoir plus sur la COVID-19 pour les personnes atteintes d'un cancer. La capsule est produite par le Réseau de cancérologie Rossy


    All the information on COVID-19 in Quebec :