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  • Psychosocial services (1st line) for deaf clients who speak sign language

    These services are provided by the Institut Raymond-Dewar.

    Target clients

    • Adults 18 or older
    • Deaf people who use QSL
    • Deaf-blind people who use QSL
    • Deaf people with major communication challenges

    Service goals

    These first-line psychosocial services aim to:

    • Meet psychosocial needs when these needs appear
    • Restore, maintain and improve psychological, emotional and social balance as well as social participation and adaptation
    • Avoid specialized services when not required
    • Keep clients in their home environments
    • Improve their well-being
    • Provide access to the regular 1st-, 2nd- and 3rd-line network
    • Provide services in complementarity with the CSSS, community organizations, and partners in other sectors (education, employment, legal system, etc.)
    • Ensure that services are available in QSL and that they take Deaf culture into account

    Types of psychosocial services

    1- Intake, assessment, referrals 

    • Crisis intervention 
    • Communication assistance
    • Occasional psychosocial assistance
    • Psychosocial intake

    2- Overall needs assessment

    • Assess the problems described in the request
    • Assess the person’s overall functioning: needs, resources, capabilities, limitations, environment factors, lifestyle
    • Prioritize needs
    • Clarify goals

    3- Short-term psychosocial intervention

    Address personal, marital, family, social or professional  problems to help the person find a new sense of balance and stay in the community.

    4- Medium- to long-term psychosocial intervention 

    Address issues that require ongoing intervention over time, in active collaboration with partners. 


    Monday, Wednesday and Friday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., by appointment.   


    CLSC Idola-Saint-Jean
    250 Cartier Blvd. West
    Laval, QC  H7N 5S5
    Voice: 450-668-1803, extension 4591
    TDD: 450-972-6827
    Fax: 450-972-6888
    Email:: Ouvre une fenêtre pour la rédaction du courriel 

    Staff expertise

    Our staff speak French and QSL. They have diverse expertise thanks to their knowledge of deafness and its impacts, Deaf culture, diverse psychosocial issues, and local and community-based resources. They also know the laws and regulations of the health and social services network.