Psychosocial support for COVID-19

On this page, you will find:

Ouvre un lien interne dans la fenêtre couranteVarious reactions
Ouvre un lien interne dans la fenêtre couranteYour reactions or symptoms persist? 
Ouvre un lien interne dans la fenêtre couranteCoping strategies
Ouvre un lien interne dans la fenêtre couranteResources to help you

Various reactions

The COVID-19 pandemic is a particular, unusual and temporary reality.

It is normal to react.Your daily life may be affected for some time.

  • Difficulty sleeping

  • Decreased appetite
  • Stomach aches or headaches
  • Fatigue
  • Feelings of discouragement, insecurity, sadness, anger and powerlessness

  • Difficulty concentrating
  • Negative outlook 
  • Isolation

  • Interpersonal conflict
  • Increased consumption of alcohol, drugs, medications and screen time.

Your reactions or symptoms persist?

If your reactions or symptoms persist over 8 weeks, do not hesitate to ask for help. 

Are you feeling overwhelmed or incapable of handling a disaster or disturbing event? Contact the ligne Info-Social.

To receive psychosocial support  during a difficult situation :

  • contact the ligne Info-Social by dialing 811;
  • choose option 2 to speak with a psychosocial worker.

Accessible 24 hours, 7 days a week


Coping strategies

Here are some strategies and tips that you can apply on a daily basis. These were developed with regard to the age of the person affected

  • Be attentive to your emotions; express how you feel to someone you trust or a professional resource.

  • Limit sources of stress.
  • Maintain healthy habits.
  • Avoid abuse of alcohol, drugs or medications.
  • Remind yourself of strategies that have helped you get through difficult times in the past.
  • Leverage your personal strengths and skills.
  • Treat yourself; be creative.
  • Delegate and accept help.
  • Take a break from the media and vary your activities.
  • Seek information from reliable sources. 

In addition to adult-specific strategies, 70-year-olds and older should pay close attention to the items below.

  • Although you have stopped your outdoor activities, you can still keep in touch with your loved ones. Connect with friends and family by calling and emailing them, or through social media. They will be there to listen to you and support you.
  • Be attentive to aggravated health problems and ask for help.
  • Continue to take your medications regularly.
  • Are influenced by your reactions and may feel frightened.

  • Listen to them, provide them affection and comfort.
  • Provide them necessary information.
  • Establish a new and adapted routine.
  • Encourage them to play. 
  • Teenagers have more difficulty tolerating frustration and pain. They need affection from adults even if they do not ask for it.

  • Support them in varying their activities.
  • Ask for their help with household tasks.
  • Ask for professional help if your teen has suicidal thoughts. 

Resources to help you

Several organizations offer support to the public. Do not hesitate to call them!

Emergency services : 911

/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextSuicide prevention hotline : 1 866 299-3553 (APPELLE)

/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextTel-Aide : 514 935-1101

/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextTel-Écoute : 514 493-4484

/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextCentre d’écoute de Laval : 450 664-2787 or 1 888 664-1558

/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextLigneParents : 1 800 361-5085

/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextTel-Aînés :514 353-2463

/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextTel-Jeunes : 1 800 263-2266 or by sending a text at 514 600-1002