The Emergency Room (ER) of the Hôpital de la Cité-de-la-Santé is located at 1755 René-Laennec Boulevard in Laval. 
Click here to learn more about the ER.
Here are the 5 priority care levels:
Priority 1: Your life is in danger and you need immediate resuscitation (shock, coma).
→ People in this condition must be taken to the Emergency Room at the Hôpital de la Cité-de-la-Santé or call 911 for an Urgences-santé ambulance.
Priority 2: Your condition requires immediate care (severe chest pain, difficulty breathing, signs of a stroke).
→ Go or have someone take you to the Emergency Room Emergency Room of the Hôpital de la Cité-de-la-Santé or call 911 for an Urgences-santé ambulance.
Priority 3: Although serious, your health problem does not threaten your life (fracture, signs of infection).
→ Go to the Emergency Room Emergency Room of the Hôpital de la Cité-de-la-Santé or call 911 for an Urgences-santé ambulance.
Priority 4: You don’t necessarily need immediate care (minor allergic reaction).
→ Call 811 to speak with an Info-Santé nurse. With the 
Québec Medical Appointment Scheduler, you can schedule appointments for family medicine online. Otherwise, you can also go to a medical clinic or super clinic.
Priority 5: Your health problem is not serious and, depending on available resources, you should instead be treated at a medical clinic or CLSC (gastro-enteritis, signs of a urinary tract infection).
→ Call 811 to speak with an Info-Santé nurse. With the Québec Medical Appointment Scheduler, you can schedule appointments for family medicine online. Otherwise, you can also go to a medical clinic or super clinic.
Priorities 4 and 5 can be treated at a medical clinic. To avoid waiting at the hospital Emergency Room, you can contact your family doctor or a doctor at a walk-in medical clinic.
A non-urgent health problem means that your condition does not require immediate care and is stable.
Not sure what to do and want to speak with a health care professional?
If you aren’t sure whether you should go to the ER, you can call Info-Santé / Info-Social at 811 to speak with a health care professional. This person can help you decide where to go (ER, medical clinic, CLSC, etc.).