Intellectual disability and ASD – Specialized 2nd-line services

We provide services to:

We provide services to:

  • People of all ages who have been diagnosed with an intellectual disability (ID). 
  • People of all ages with autism spectrum disorder (ASD), with or without an ID. 
  • Children under the age of 6 who show signs of a global developmental delay (GDD) and who live in the Laval territory.

Our mission

The mission of our specialized (2nd-line) services is to provide clients with adaptation, rehabilitation and social participation services. We work closely with our partners at daycares and schools and in communities, the health sector, and the private sector. 

We also care a great deal about the families of these people and provide them with support services. We strive to constantly improve the quality of our services and to develop cutting-edge expertise by getting involved in research. 

Service quality is a priority for our institution. To ensure quality, the CISSS de Laval has trained and qualified staff. User services are provided by specialized educators who act as case managers for individuals and their families. As case managers, these educators are the primary liaison between users and their families and other health care professionals. Educators are also supported by other clinical specialists. Depending on the context, they work as a member of an interdisciplinary team with other staff members and professionals at our institution. 

How our services are organized

Our specialized adaptation and rehabilitation services are for two age groups of people who have been diagnosed with ID or ASD:

  • Services for children and youth from birth to age 21 
  • Services for adults aged 22 and over

Some services are for particular client types and include the severe  behaviour disorders continuum and the regional multi-problem youth service.  

Through a careful process, our staff adapt the Ouvre un lien interne dans la fenêtre courante individualized service plan (IP/ISP) to the person’s assessed needs within the institution’s available human and financial resources. 

This approach allows us to :

  • Create an agreement between the user and the CISSS de Laval about the services to be delivered and how they will be delivered.
  • Give users the opportunity to make their own choices to define their educational or personal goals, to request the services they need, to help them integrate and participate in society (if the person is not able to express requests, a representative can be present).
  • Provide a tailored and satisfactory response to the user's requests.
  • Ensure the consistency, complementarity and continuity of services.
  • When required, plan services during the user’s major life transitions (starting daycare, primary school, or high school; going from school to active life; changing home environments).
  • Coordinate the work of different staff members.

Once services have been identified, they are included in a service episode. A service episode is a specific period of time in which a person receives intensive and specialized services. The duration and intensity of the episode can vary depending on needs. 

The episode ends when specialized services are no longer required; in other words, when the impact of a problem has been resolved or decreased. This step occurs during the review of the intervention plan or Ouvre un lien interne dans la fenêtre courante individualized service plan (IP/ISP)  

The CISSS de Laval cares about delivering services close to its clients and provides services at different points in the Laval territory so that clients can quickly access them. Case managers can meet with users at these different facilities or in the user’s different environments. 

Our services help these individuals lead normal lives while participating in society and making their own decisions.

We base our strategies on the best known clinical practices to respond to clients with a GDD, ID or ASD in a way that is appropriate for their needs.  

  • Maximize the person's skills development. 
  • Reduce or eliminate the user’s complex adaptation problems.
  • Improve and increase social participation.
  • Provide support to maintain or return these users to their home environment.
  • Provide support for the person’s family and loved ones.

Le CISSS de Laval - CRDITED a le souci d’offrir des services de proximité à sa clientèle. C’est pourquoi il les déploie à partir de différents points de service sur le territoire lavallois où il a un accès rapide à la clientèle. Pour vous rencontrer, les intervenants pivots peuvent donc se déplacer dans ces différentes installations de même que se rendre dans les différents milieux fréquentés par l’usager.

Notre action doit contribuer à la normalisation, l’intégration sociale, l’autodétermination et la participation sociale par des interventions qui favorisent ces principes.